Feature: Duplicate Contact Detection

Duplicate Contact : Switched Off

• The user can create a new deal using the same prospect details (name and contact number).
• The deal created are not found as duplicate deals.
• The deal created is assigned to different owners.
• Prospect submit the form twice
  • 2 deals are created with 2 different owners.

Duplicate Contact : Switched On (This is default settings)

• The user cannot create a new deal using the same prospect details (name and contact number).
• Alert notification will be appeared “Contact number entered already exists in the system.”.
• Prospect submit the form twice
  • New deals are created and found as duplicates.